Winash Residential Care Clevedon
7 & 9 Albert Road, Clevedon, BS21 7RP
Tel: 01275 873129


15th March 2020

We ask that you do not visit Winash over the next 10 days, which we will then review on 24thMarch.

It appears that the Coronavirus is getting closer to home with reports of it in Nailsea, Clevedon & Weston. It is with this in mind that we have decided to ask that you do not visit Winash over the next 10 days, which we will then review on 24thMarch. We do not take this decision lightly but hope to limit exposure to Covid -19 to the people who live in Winash. We would like to ensure that you can still keep in contact with your loved ones and would like to ask you to confirm if you have Skype / Facetime and what contact details you use for these, so we can keep people connected. 

There is an expectation that our staff may well develop coronavirus (necessitating 7 day self isolation), leading to staff shortages and so the government has advised us to look at planning for this and looking at asking for volunteers to support ourselves & other social care providers. We will be putting out a request for volunteers over social media to enable us to rationalise where we deploy our staff, we are hoping to complete Volunteer DBS checks in advance and provisionally train people up to support with cooking & cleaning so our staff can continue to provide direct contact & support.

I am conscious that you may well have concerns or queries you would like to discuss with me and am happy to speak / email with you as you wish.

Heather House, Director & Registered Manager

14th March 2020

If you have any flu-like symptoms ie Cough, Raised Temperature, Shortness of breath please do not attend WINASH. We will be advised by the Health Protection Unit and North Somerset and close to any and all visitors on their advice. Please ensure you follow advice on hand washing and the use of alcohol hand sanitiser. There is a dispenser outside the office in reception and on two stations on each floor.

As of 13th March there have been 42 reported cases in the South West and none in North Somerset so far (3 in Bristol)

The advice noted below comes from the government website:

The only people who may need to stay away from school, work or university are:

  • people with confirmed coronavirus
  • people who have been in close contact with someone with confirmed coronavirus
  • people who have been to a country or area with a high risk of coronavirus in the last 7 days – see our coronavirus advice for travellers


If you have been in contact with someone who has the coronavirus you should contact 111. You should self isolate for 7 days and not come to Winash.


  • stay at home
  • separate yourself from other people – for example, try not to be in the same room as other people at the same time
  • only allow people who live with you to stay
  • stay in a well-ventilated room with a window that can be opened
  • ask friends, family members or delivery services to carry out errands for you, such as getting groceries, medicines or other shopping
  • make sure you tell delivery drivers to leave items outside for collection if you order online
  • clean toilets and bathrooms regularly
  • think about a bathroom rota if a separate bathroom is not available, with the isolated person using the facilities last, before thoroughly cleaning the bathroom themselves
  • use separate towels from anyone else in the household
  • wash crockery and utensils thoroughly with soap and water; dishwashers may be used to clean crockery and cutlery
  • stay away from your pets – if unavoidable, wash your hands before and after contact


  • invite visitors to your home or allow visitors to enter
  • go to work, school or public areas
  • use public transport like buses, trains, tubes or taxis
  • share dishes, drinking glasses, cups, eating utensils, towels, bedding or other items with other people in your home

A confirmed case of coronavirus means someone who has been tested and found to have coronavirus.

Close contact with a confirmed case means:

  • living in the same house
  • contact with their body fluids
  • face-to-face contact, for example talking for more than a few minutes
  • being coughed on
  • being within 2 metres of the person for more than 15 minutes

People of all ages can get coronavirus. Older people, and people with pre-existing medical conditions (such as asthma, diabetes, heart disease) are more likely to become severely ill with the virus.

People of all ages should follow simple measures to stop viruses like coronavirus spreading, for example by washing their hands often with soap and water.

Wash your hands more often than usual, for 20 seconds and whenever you:

  • get home or into work
  • blow your nose, sneeze or cough
  • get home or into work
  • eat or handle food

It’s important to use soap and water or a hand sanitiser.

Coronavirus (Covid-19)

Click on the link below to read up to date guidance from WinAsh

Important: please read!

We ask that you do not visit Winash over the next 10 days.
We will then review this on 24thMarch 2020.

Please read the Government Advice below:

Government Website