Winash is committed to
promoting the privacy and dignity of the people who reside here (Residents). Residents
are encouraged to be involved in making decisions about their own lives and
their environment. We aim to support Residents in making choices about their
lifestyle (e.g. holding own medication, room key etc) The
needs of the Resident are of paramount importance.
Room number Room
Single
/ sharing room accommodation and use of all communal rooms.
Provision
of three meals per day.
Drinks provided morning,
afternoon and evening as required.
Heating & lighting
provided as required.
Personal laundry
laundered on the premises.
The room maintained in a
clean and tidy condition.
Assistance
with some personal care. An additional charge may be levied if the person requires a
lot of personal care on a daily basis up to the higher rate of Attendance
Allowance.
Dry cleaning
Chiropody
Hairdressing
Certain transport
Monthly outings
Telephone
Dentist
Optician
Medicines not provided by
the National Health Service
In the event that payment
due to Winash is delayed by fourteen days of the due
date (whether or not a bill has been delivered) then interest may be charged at
3% above base rate until payment has been received.
Should a resident be
temporarily absent from Winash, whether on holiday or
in hospital, then their accommodation will be deemed to be reserved provided
that their fees continue to be paid.
Toiletries – i.e. soap,
toothpaste, denture cream bubble bath etc
Personal items of
clothing – please ensure that all items are clearly labelled with embroidered
name tabs. We can offer to sew on labels, once purchased, for those unable to
do so. Please ensure that all items of clothing are machine washable. Winash will not be held responsible for articles of
clothing lost or damaged in the laundry.
Furniture owned by a
Resident may be brought into the room when a Resident takes up occupancy.
However this must be by prior arrangement, and subject to:
All electrical equipment
items brought into the home must be inspected to ensure they are safe for use,
and will be annually inspected for its continued use. We reserve the right at
our discretion to withhold permission for their use. We would not recommend the
use of electric blankets or electric heaters due to the risk of burns and
causing fires.
Winash is covered by the
Smoke-free regulations that came into force on 1st. July 2007. This
means smoking is not permitted on the premises and only in designated areas
outside. Residents are respectfully requested not to smoke over members of
Staff due to the health risks from passive smoking. Winash
is committed to the concept of positive health and would encourage and support
Residents in giving up smoking.
Residents are not
restricted from having alcohol in their rooms should they so wish. However, if
the consumption of alcohol affects the Residents behaviour to the extent that
they are at risk to themselves or others in the Home, then the Manager may
discuss restricting access to alcohol or seeking support with reducing alcohol
consumption. Should this be unacceptable to the Resident and if the Manager
deems that the safety of others and /or disruption of the smooth running of the
Home be at risk, then the Resident may be asked to
leave, giving the appropriate notice period.
It is our policy that
pets are only allowed if the Resident is able to care for their pets themselves
and only if prior permission has been sought from the Management of Winash. This is subject to pets receiving appropriate
health checks and vaccinations from a veterinary surgeon.
In order to make a
decision as to the suitability of an applicant for admission and to assess if
we can meet their care needs Winash requires full
information as to the state of health of the applicant and any particular
medical treatment which is needed. The name and address of the Medical
Practitioner, the next of kin or other person to be contacted in the event of
emergency is also required. Any changes which may occur from time to time
should also be notified.
The first 4 weeks shall
be regarded as a trial period for the benefit of the applicant, existing
Residents and the Manager.
SHORT-TERM or RESPITE
A SHORT – TERM stay is
for any period longer than 3 weeks.
A letter of agreement
will be issued in addition to this contract stating the length of stay for
either SHORT TERM or RESPITE STAY.
A short –term stay may be
terminated giving one weeks’ notice on either side. If a Resident is admitted
to hospital during a SHORT TERM STAY and is expected to return to Winash then the full cost will be expected.
Where a Resident is
admitted to hospital or leaves the home during a RESPITE STAY then the full
cost will be expected.
Where a RESPITE STAY is
cancelled giving notice of 10 Working Days or more, no payment will be due.
Residents are encouraged
to keep and administer their own drugs and medicines subject to a monthly risk
assessment being carried out; a locked cabinet will be provided for the storage
of your medication, however it is acknowledged that there may be occasions when
residents are unable or unwilling to do so. In such circumstances we will make
appropriate arrangements to safeguard medication and administer the same in
accordance with the Doctors’ instructions.
No occupancy of any kind
is created as a result of your occupancy of accommodation at this home. The
control of such accommodation will remain at all times with the Proprietor of Winash and the benefit of the agreement shall be personal
to you only, and is not assignable.
There are no restrictions
on visiting, but it is hoped that visitors will respect residents’ mealtimes.
The Directors of Winash do not accept responsibility for cash, credit cards,
certificates, bonds, cheques, deeds, documents, jewellery, furniture,
furnishings, clothing, personal effects or other valuable items that are
brought into the home unless specific arrangements are agreed with us in
relation to such items. Residents are required to provide their own personal
insurance for such items against all risks.
For those Residents who
are unable to insure their own effects, we have made arrangements for the
effects of Residents to be insured for £1000.00 (one thousand pounds).
Neither the Directors nor
the Staff of Winash can be held responsible for the
collection of pensions or other benefits on behalf of the Resident, and any
arrangements made of that nature are between the Resident and the collector.
Residents may not be
asked to leave Winash without good reason. Should a
Resident be asked to leave then they will be assisted in making plans for
making suitable alternative accommodation.
Procedure
Ø Residents needs are reviewed every
6 months when their Care Plan is evaluated or on the occasion when their needs
are significantly changed.
Ø Should the Residents’
physical or mental health deteriorate to such an extent that they would not be
receiving the care that they require then this would be discussed with the
Resident and / or their Representative and 4 (four) weeks notice of termination
of contract would be given.
Ø Should the conduct of a
Resident be such that they are a danger to themselves or others, then notice of
termination of contract would be given.
Ø Should the conduct of a
Resident or their appointee be such that it disrupts or interferes with the
running of Winash, then 4 (four) weeks termination of
contract would be given. This would only occur in extreme cases and would only
be considered if the relationship between the Resident and Winash
had broken down irretrievably.
In these cases Winash
would give the Resident 4 (four) weeks notice of termination of contract. Winash would support Residents in finding suitable
alternative accommodation, by giving them lists of other Homes or putting in
contact with Social Services. The notice period may be negotiated within reason
should the Resident find alternative accommodation earlier than expected.
Finally, Winash
would like to point out that decisions such as these would not be taken lightly
and support will be given to assist Residents in finding accommodation.
Ø For any reasons in (18)
above
Ø For failure to pay fees
Ø For being in breach of
the terms of this agreement
A Resident should give as much
notice as possible should they wish to leave, but a minimum period 4 weeks
notice would be expected.
20. Vacated
Accommodation
Accommodation will not be treated as
having been vacated until it is emptied of all personal effects and will be
charged until this has been completed and at the end of a financial week; i.e.
the following Saturday.
In the first instance all
complaints should be made to the Directors or the Manager. In the event that
the complaint cannot be resolved, you may consult the
Commission for Social Care Inspection,
Colston 33
Tel: 0117 9307110
Or
Mrs. M. Clarke (Secretary)
Care and Support West,
The Manor House,
Frenchay,
BS16 1NT
In the event of death, it
is our custom to notify the next of kin and to offer all
reasonable assistance with funeral arrangements in accordance with any know
wishes of the deceased. Should a Resident become ill or near death, we
encourage the Residents’ family to stay, should they wish to do so.
Members of Staff are not
to be asked to witness Wills or legal documents.
Any variations of this
agreement, arrangement or regulation can only be accepted if made by the
Directors personally and made in writing, no member of
Staff has the authority to make a commitment on our behalf.
A Residential Care Home
cannot be registered as a Nursing Home by the Inspection Unit unless dual
registration is in force. Winash Residential Care
Home is not a Nursing Home and does not have dual registration.
A copy of this letter and
our brochure should be shown to you or your
Representative before you take up residence. Your acceptance of these terms
should be acknowledged by you, by signing this document and returning it to Winash us.
LASTING POWERS OF ATTORNEY & DEPUTIES
We would encourage you to
discuss with your families / next of kin about nominating someone with Lasting
Powers of Attourney, in case of your inability to
manage your own Health or Financial Matters (Mental Capacity Act 2005).
We hope you have a long
and happy stay with us.
Yours Sincerely,
Signed………………………………………………Date………
Director /
Manager…Heather House………………
Winash Residential Care Home
I acknowledge I have
received this letter and confirm my acceptance of the terms and conditions.
Signed………………………………………………Date…………
Name…………………………………………………